Technical Writer (CCO) Job at Tandym Group, Winchester, VA

b3RCbGtINlNJbzBDOGRQNXh0aGg2RzJQ
  • Tandym Group
  • Winchester, VA

Job Description

A Fortune 50 financial services company is seeking a highly motivated Technical Writer to join their growing team.

***This is a Hybrid opportunity requiring the qualified professional to work onsite at least 2 days a week at one of the company's locations: Winchester, VA or Pensacola, FL.***

Responsibilities:

  • Write and edit a range of content including technical documentation, internal manuals, and engagement communications for Member Service Representatives (MSRs)
  • Update and maintain the QS eNet landing page and related content
  • Rework and clean up the QS Manual, converting legacy content into searchable pages
  • Archive outdated eNet and SharePoint documents to maintain a clean, efficient document library
  • Transition legacy forms in SharePoint to Nintex workflows
  • Enhance the QS Leave Calendar and improve user experience across digital content platforms
  • Use video editing tools (e.g., Adobe Premiere Pro) to support internal training or engagement needs
  • Coordinate with stakeholders to assess content needs and ensure updates are accurate, relevant, and aligned with business goals
  • Apply critical thinking to prioritize content updates based on impact, risk, and usability
  • Negotiate deadlines and manage deliverables independently

Qualifications:
  • Proficiency with Microsoft 365, SharePoint, Asana, and Adobe Experience Manager
  • Intermediate to advanced video editing skills using Adobe Premiere Pro
  • Strong writing skills-both technical (procedures, manuals) and creative (engagement messaging)
  • Great interpersonal skills
  • Excellent communication skills (written and verbal)
Desired Skills:

  • Experience with Adobe Firefly or similar creative tools
  • Familiarity with Nintex Forms
  • Experience managing internal documentation systems and digital content platforms

Job Tags

2 days per week,

Similar Jobs

SecurenetMD

Help Desk Support Technician Job at SecurenetMD

 ...We are seeking a self-directed and highly detail oriented individual to join our team as a Help Desk Technician. This role will support our client database at our Lewes, DE office location. Duties/Skills: All help desk personnel need excellent problem-solving, communication... 

Haywood Regional Medical Center

Nursing Team Coordinator (RN) - ICU Job at Haywood Regional Medical Center

Description: Nursing Team Coordinator, Charge Nurse (RN) ICU Job Type: Full-Time, DaysCommitment Bonus (2-Year): $15,000 for...  ...our ICU operates with a 1:2 nurse to patient ratio. We offer Telehealth intensivists for immediate support and manage a diverse range... 

Fish Window Cleaning

Window Cleaning Technician Job at Fish Window Cleaning

Fish Window Cleaning is currently hiring for window cleaning technicians in the Tri Cities area.We are looking for courteous, self-motivated and friendly individuals that pay attention to detail. NO EXPERIENCE IS NECESSARY!! We clean glass from 1 to 3 stories at commercial... 

McDonalds

McDonald's Crew Member Job at McDonalds

 ...5.00 an Hour The hiring manager will be conducting walk-in interviews this Wednesday between 3:00 and 5:00pm at the Barnett Rd Mcdonalds located at 297 Barnett Rd, Medford OR, 97504. We look forward to meeting you. It's time you worked for someone who will give you... 

Stibo DX

Service Delivery Manager Job at Stibo DX

 ...Service Delivery Manager for a new SDM setup Are you ready for: A role that combines an entrepreneurial environment with the solidity of a global organization? A change to truly impact how our future SDM setup will look? A global stakeholder network where...