We hope you're interested in building a home with us. Even if you don't meet every requirement listed in this job description, we still encourage you to apply. About the Team Our mission is to enhance the quality of our customers' lives at home. We prioritize the customer in everything we do, guided by our core values: People First, customers, quality, shareholders, integrity, and corporate responsibility. Overview of the Design Studio Specialist role You will inspire customers to express themselves in their home, assist with design consultations, and complete sales at the cash wrap, promoting ongoing engagement with our brand. Responsibilities Assist clients through in-store and in-home design consultations to drive sales. Conduct in-home measurements and assessments of living spaces. Create and present personalized design plans based on client needs and preferences. Stay informed about current sales and promotions to meet or exceed sales goals. Provide exemplary customer service, including gift wrapping, registry, special orders, and delivery arrangements. Demonstrate extensive product knowledge of the design studio assortment. Criteria Strong communication, clienteling, and follow-up skills. Ability to manage complex orders across sales channels. Design experience preferred. Proven multitasking and prioritization skills. 1-2 years of customer service and retail sales experience, preferably in specialty retail. Physical Requirements Mobility on the sales floor for extended periods. Ability to lift and move items up to 75 lbs. safely. Full-time associates should have open availability; part-time associates must be available on weekends and at least two weekdays, with flexibility to meet business needs. Our Commitment to Diversity, Equity & Inclusion We believe a diverse and inclusive culture fosters innovation, high performance, and superior customer experiences. We aim to create a workplace where everyone can bring their authentic selves and be valued for their contributions. Benefits for You This role offers competitive pay and benefits, including a range of health, wellness, and savings options. The pay range is approximately $17.50-$23.00 per hour, depending on factors like experience and location. Eligible benefits may include discounts, 401(k), wellness programs, paid time off, and health insurance, including domestic partner benefits. Opportunities for Continued Learning Development plans and career conversations. Performance reviews. Cross-brand and cross-functional growth opportunities. Online training resources and leadership development. Note: WSI does not sponsor immigration cases or relocation for this role. Williams-Sonoma, Inc. is an Equal Opportunity Employer, considering qualified applicants with criminal histories in accordance with applicable laws. San Francisco Locations: We comply with local ordinances regarding fair employment practices. #J-18808-Ljbffr West Elm
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