Job Description

We hope you're interested in building a home with us. Even if you don't meet every requirement listed in this job description, we still encourage you to apply. About the Team Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our core values include People First, customers, quality, shareholders, integrity, and corporate responsibility. Overview of the Design Studio Specialist role You will inspire customers to express themselves in their homes, assist them in-store and in-home, and complete sales at the cash wrap. You will promote ongoing engagement and strengthen their connection with our brand. Responsibilities Utilize design expertise to assist clients through consultations in-store and in-home, focusing on designing their living spaces to increase store sales. Conduct productive in-home consultations, including measuring and assessing the client's living space accurately. Create and present design plans tailored to the client's needs, style, preferences, and space. Stay informed about current sales and promotions to meet and exceed sales and productivity goals. Provide exemplary service for special requests such as gift wrap, gift registry, merchandise locating, catalog/internet orders, and furniture orders. Demonstrate comprehensive product knowledge, including features and benefits of the entire design studio assortment. Criteria Strong communication, clienteling, and follow-up skills. Ability to coordinate complex large orders across various sales channels. Experience with design elements is preferred. Proven ability to prioritize and multitask effectively. 1-2 years of customer service and retail sales experience; specialty retail experience is a plus but not required. Physical Requirements Ability to be mobile on the sales floor for extended periods. Capability to lift and move medium to large items up to 75 lbs., using proper equipment and safety techniques. Full-time associates should have flexible availability to meet business needs. Part-Time Flex associates must be available for at least two weekend shifts (Friday, Saturday, or Sunday) and two weekday shifts (Monday-Thursday). For schedules of 20+ hours weekly, greater availability may be required. Our Mission Around Diversity, Equity & Inclusion We believe that a culture focused on diversity, equity, and inclusion fosters innovation, healthy teams, and superior customer experiences. We aim to create an environment where everyone can bring their authentic selves to work, where advancement is based on merit, and individual differences are valued and appreciated. Benefits Just for You This role offers a competitive pay and benefits package, with an estimated hourly rate of $17.00-$22.00, depending on various factors. Generous discounts across Williams-Sonoma, Inc. brands. 401(k) plan and other investment options. Wellness programs supporting physical, financial, and emotional health. Paid vacations and holidays for full-time roles. Health, dental, and vision insurance, including benefits for same-sex domestic partners. Your Journey in Continued Learning Development plans and career discussions. Annual performance reviews. Opportunities across brands and functions. Online learning resources and leadership development programs. Note: WSI will not sponsor immigration cases or provide relocation assistance for this role. Williams-Sonoma, Inc. is an Equal Opportunity Employer, considering qualified applicants with criminal histories in accordance with applicable laws. #J-18808-Ljbffr Pottery Barn

Job Tags

Hourly pay, Holiday work, Full time, Part time, Relocation package, Flexible hours, Shift work, Weekend work, Sunday, Saturday, Weekday work,

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