We hope you're interested in building a home with us. Even if you don't meet every requirement listed in this job description, we still encourage you to apply. About the Team Our mission is to enhance the quality of our customers' lives at home. We prioritize the customer in everything we do, guided by our People First culture, and values such as integrity, quality, and corporate responsibility. Overview of the Design Studio Specialist role You will inspire customers to express themselves in their homes, assist in-store and in-home with design consultations, and promote ongoing engagement with our brand. Responsibilities Utilize design expertise to assist clients with in-store and in-home consultations, driving sales. Perform in-home consultations, including measuring and assessing living spaces. Create and present design plans based on client needs and preferences. Maintain knowledge of current sales and promotions to exceed sales goals. Assist customers with services like gift wrapping, registry, special orders, and delivery options. Demonstrate product knowledge, features, and benefits of the design studio assortment. Criteria Strong communication, clienteling, and follow-up skills. Ability to handle complex orders across sales channels. Design experience preferred. Ability to prioritize multiple tasks. 1-2 years of customer service and retail sales experience preferred. Physical Requirements Mobility on the sales floor for extended periods. Ability to lift and move items up to 75 lbs. Availability to work full-time or part-time with weekend shifts. Our Mission Around Diversity, Equity & Inclusion We believe diversity and inclusion foster innovation and high performance. We aim to create a culture where everyone can bring their authentic selves to work and be valued for their contributions. Benefits Just for You Competitive pay ($20.76-$24.00/hr), discounts, 401(k), wellness programs, paid time off, health insurance, and career development opportunities. Your Journey in Continued Learning Development plans, performance reviews, cross-brand opportunities, online learning, and leadership development. Additional Information We do not sponsor immigration cases or relocation for this role. Williams-Sonoma is an Equal Opportunity Employer and considers qualified applicants with criminal histories in accordance with applicable laws. #J-18808-Ljbffr West Elm
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