We hope you're interested in building a home with us. Even if you don't meet every requirement listed in this job description, we still encourage you to apply. About the Team Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our core values include People First, customers, quality, shareholders, integrity, and corporate responsibility. Overview of the Design Studio Specialist role You will inspire customers to express themselves in their home. You will help close sales at the cash wrap, assist customers, and promote ongoing engagement with our brand. Responsibilities Utilize design expertise to assist clients through consultations in-store and in-home, driving sales. Perform in-home consultations, including measuring and assessing living spaces. Create and present design plans tailored to client needs, styles, and spaces. Stay informed about current sales and promotions to meet sales goals. Provide exemplary service in special services like gift wrapping, registry, orders, and deliveries. Demonstrate product knowledge, including features and benefits of the design studio assortment. Criteria Strong communication, clienteling, and follow-up skills. Ability to manage complex orders across sales channels. Design experience preferred. Ability to prioritize and multitask effectively. 1-2 years of customer service and retail sales experience; retail specialty experience is a plus. Physical Requirements Mobility on the sales floor for extended periods. Ability to lift and move items up to 75 lbs. safely. Full-time associates should have open availability; part-time associates must be available on weekends and at least two weekdays, with flexibility for more hours. Diversity, Equity & Inclusion We believe that a culture of diversity, equity, and inclusion fosters innovation and high performance. We aim to create a workplace where everyone can bring their authentic selves, and where contributions and leadership are valued regardless of individual differences. Benefits We offer competitive pay and benefits, including a pay range of $16.20-$24.00 per hour, discounts, a 401(k) plan, wellness programs, paid time off, and health insurance options. Continued Learning Development plans and career discussions. Performance reviews. Cross-brand and leadership development opportunities. Online learning resources. Additional Notes We do not sponsor immigration cases, and this role is not eligible for relocation assistance. Williams-Sonoma, Inc. is an Equal Opportunity Employer, considering qualified applicants with criminal histories in accordance with applicable laws. #J-18808-Ljbffr Pottery Barn
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